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QSR

The QSR section is used to manage restaurant-style menus for stores that sell prepared food items.

QSR stands for Quick Service Restaurant. In Pixaro, QSR menus are different from convenience store catalog items because QSR items often need menu categories, base prices, images, descriptions, and customer-selectable options such as size, toppings, sauces, sides, or preparation choices.

Feature Overview

QSR helps store owners, managers, and operations teams build structured restaurant menus that can be sent to connected ordering partners.

The QSR area currently includes:

Page Purpose
Menu Items Create and manage QSR food/menu items for the selected store.
Modifiers Create and manage option groups that can be attached to menu items.

The QSR menu is store-specific. If the active store is changed from the top toolbar, QSR pages show menu data for the newly selected store.

Access and Navigation

Navigation path: Order Management > QSR

Required permissions: QSR access. In the current UI, QSR appears for users with the configured QSR/security-video permission set.

The visible QSR menu includes:

  • Menu Items
  • Modifiers

Some supporting QSR objects, such as ingredients, add-ons, and combos, may exist in the system routes or backend data model. The current visible sidebar focuses on Menu Items and Modifiers.

How QSR Fits With Menu Publishing

The menu format sent to delivery partners depends on the integration type configured in Settings > Integrations.

Integration Type What It Publishes
Convenience Store catalog items and deals.
QSR QSR menu items and modifier groups.
Both Both Convenience and QSR menu data.

Use QSR when the store menu behaves like a restaurant menu rather than a retail item catalog.

Examples:

  • Burgers with toppings.
  • Coffee with size and milk options.
  • Pizza with crust, topping, and side choices.
  • Combo meals with selectable sides or drinks.

Use this sequence when setting up a new QSR menu:

  1. Confirm the correct store is selected in the top toolbar.
  2. Open Order Management > QSR > Modifiers.
  3. Create modifier groups for customer choices, such as size, toppings, sauces, or sides.
  4. Open Order Management > QSR > Menu Items.
  5. Create menu items and assign category, price, description, image, and modifier groups.
  6. Configure modifier group min/max values and option-level prices where needed.
  7. Save the menu item.
  8. Use Sync Menu Items from the Menu Items page when the QSR menu is ready to synchronize.

Benefits

QSR provides these benefits:

  • Keeps restaurant menu setup separate from convenience catalog setup.
  • Supports item customization through modifiers.
  • Helps reduce order mistakes by defining allowed choices before publishing.
  • Lets users manage menu availability with active/inactive status.
  • Supports channel menu publishing for integrations configured as QSR or Both.

Common Terms

Term Meaning
Menu Item A sellable prepared food item, such as a burger, coffee, sandwich, or meal.
Modifier Group A group of customer choices attached to a menu item, such as Choose Size or Add Toppings.
Modifier Option A choice inside a modifier group, such as Small, Medium, Large, Cheese, or Extra Sauce.
Base Price The starting price of the menu item before modifier option price changes.
Min Value Minimum number of options the customer must choose.
Max Value Maximum number of options the customer can choose.
Default Option selected by default when the customer views the item.
Active Indicates the item or modifier group is available for use.

Troubleshooting

Issue What to Check
QSR menu is not visible Confirm the user has access to the QSR menu and the correct role permissions.
Menu item list is empty Confirm the selected store and clear search, category, and status filters.
Modifier group is missing when adding a menu item Confirm the modifier group exists, belongs to the selected store, and is active.
Menu item cannot be saved Confirm the item name and price are filled in and valid.
Modifier group cannot be saved Confirm the group name is filled in and every option has an option label.
Menu is not publishing as QSR Confirm the partner integration type is set to QSR or Both in Settings > Integrations.

Best Practices

  • Create modifier groups before creating menu items.
  • Use clear modifier group names such as Choose Size, Add Toppings, or Select Sauce.
  • Keep option labels short and customer-friendly.
  • Use min/max values carefully to prevent invalid customer choices.
  • Keep inactive items or modifier groups instead of deleting when they may return later.
  • Confirm integration type before syncing QSR menu data.